Unreal Engine 4 Support
Welcome to the support hub for Unreal Engine 4 developers. This page provides answers to frequently asked questions, troubleshooting references for common issues, and links to additional resources for development with the Unreal Engine.
If instead you require support for the Epic Games Launcher or other Epic Games products, please visit the Epic Games Support page. Launcher issues include the inability to download or install any Epic products that are available via the Epic Games Launcher.
For developers under the default license, Epic Games does not provide individual support for development with the Unreal Engine, however we do keep an eye on the community and lend assistance when able. Most direct support is provided by the knowledgable individuals in the UE4 community.
If you are a developer under a custom license then please refer to the Custom Support page for your options.
What would you like to do?
- Find Resources for Support & Learning
Follow the link to see a list of the available resources for getting help and learning UE4 development.
- Troubleshoot Common Issues
For any setup or development issues you may be experiencing, take a look at the Troubleshooting section on the Unreal Engine Wiki. Start here first if there's a topic that matches your issue, then try the AnswerHub or Forums if you still need help. The current topics are listed below, which are regularly being added to, and new topics will be added over time.
- Asset Creation and Import Troubleshooting Guide
- Lighting Troubleshooting Guide
- Swarm Agent Troubleshooting Guide
- Blueprint Troubleshooting Guide
- Mobile Development Troubleshooting Guide
- Destructible Troubleshooting Guide
- C++ Compiling Troubleshooting Guide
- Package & Deployment Troubleshooting Guide
- Crash due to other Software/Hardware Troubleshooting Guide
- Provide Feedback
Epic Games welcomes user feedback on the Unreal Engine 4. Please post your feedback to the Unreal Engine Forums in the Feedback section. Epic encourages the community to discuss the ideas presented by other developers in order to come up with the best ideas. Please be aware that Epic provides no commitment to responding to or implementing all feedback, however does closely monitor the feedback provided.
- Contact Epic Games
Follow the link to view your options for reaching out to Epic staff.
Please keep in mind that dedicated support for individual UE4 development questions is only provided for custom-license terms.
- See the Support FAQ
- Report a Bug
- Assist Others and Contribute to UE4
Follow the link to read about the many ways that you can contribute to the Unreal Engine and its community.
- Get Support for Enterprise