The Unreal Engine Marketplace is the e-commerce platform through which content creators using UE4 connect with developers by providing a wealth of game-ready content and code.
You can sign up to become a publisher and submit your Unreal Engine products using the Publisher Portal, and if approved, you'll receive 88% of the base price for every sale of your published products. For a more thorough explanation of this process, please read the Unreal Engine EULA and Marketplace Distribution Agreement, both legal documents that explain your rights and obligations related to your use of the Unreal Engine and Epic’s resale and distribution of digital content.
To learn what's expected of customers, publishers, and products on the Marketplace, see the Marketplace Guidelines.
If you’re still having trouble downloading the product after following the steps listed above, please email email@example.com with the email address associated with your account, the Order ID of the purchase, and any relevant screenshots of the issue.
We accept all major payment methods, including:
Many other forms of local payment types are accepted depending on the country.
When we receive a refund request, our immediate response is to examine the issue to determine if it's something Epic or the publisher can fix. If it is determined that the product has a technical issue, or the screenshots or video are misleading, we'll gather all the information we can and contact the publisher directly.
If the publisher is unable to respond or address the issue within 3 business days, we'll grant the refund, and request that the publisher update their product with the feedback we receive.
After reaching out to the publisher at their listed support email address for troubleshooting, you may request a refund by submitting a Marketplace Refund Request Case here within 14 days from the date the transaction took place.
In the case of bugs or technical issues, please provide a detailed description of the issues by including screenshots, videos, system logs, and/or reproduction steps in order for the support team to replicate the experiences. Please also include any suggestions or support provided by the developer.
In order to be approved for publishing rights, products submitted to the Marketplace must:
Submissions are rejected from the Marketplace for a variety of reasons including but not limited to:
In most cases a review sheet will have been sent to you to outline what checks might have failed and what could be improved in the future. We certainly encourage anyone who has had their product rejected to try to make those changes and resubmit.
After it has been approved by Epic, you can publish your product to the Marketplace at a time of your choosing from the My Products page of the Publisher Portal.
While your product is approved but not published, you can make and save changes to text and images, but if you need to make changes to product files before publishing, please email firstname.lastname@example.org.
You may submit an update to your product's downloadable files by following these steps:
Once a new build has been generated for your product's downloadable files, Epic will complete the File Update to distribute the new build accordingly and notify you.
You may update your product's images, title, price, short/long description, technical information, or supported engine versions instantly by following these steps:
All products sold on the Marketplace are licensed to the customer (who may be either an individual or company) for the lifetime right to use the content in developing an unlimited number of products and in shipping those products. The customer is also licensed to make the content available to employees and contractors for the sole purpose of contributing to products controlled by the customer.
Each such product built using content purchased from the Marketplace must be a standalone creative work (such a game, simulation, or video) in which the Marketplace product is merely a component and not the primary focus.
To request a discounted sale for your product, please email email@example.com from your Primary Email Address (configurable in the Seller tab of the Publisher Portal settings page) at least two weeks before the intended start date of the sale with the following information:
Please refer to the Marketplace Guidelines for more information on individual sales and Epic Event sales.